The main divisions of Eiffage have set up voluntary training schemes for workers who want to improve their core learning skills.
Problems with spelling, grammar, numeracy or computer skills can be detected in Eiffage employees during annual interviews or safety training sessions, through « project reports » or on construction sites.
Consequently, Eiffage Énergie has chosen to set up a scheme called « Gateways » which consists in rolling out across the whole country, a framework to improve basic skills by means of “OCP” professional communication training courses.
For its part, the public works division relies on Caces certificates (for competence in safety procedures) and minimum security knowledge (SMS) to detect problems with the French language or numeracy. It has set up training schemes called "TOP" (techniques and tools for progress) that are built round real topics, similar to the energy division approach.
The management at Eiffage Construction has made the fight against illiteracy and the promotion of French language training a priority for the past three years. Commitment is reflected in the numbers: since January 2011, over 150 trainees have followed courses to master core learning skills with an average of 60 hours learning per trainee.